May 23, 2013
We postponed the MyCalyx® 1.4 update until June 3rd. We heard from some of you that we just didn’t give you enough time to make the .NET 4 updates to your computers and we want to make sure we don’t interrupt your business any more than necessary.
Full .NET 4.0 Framework, free from Microsoft, is required for MyCalyx 1.4. Check out our Knowledge Base article #844 to learn if you have the correct version of .NET on each Point® computer. If you don’t have the correct version, you can follow the link in the article that takes you to the free download.
You can find additional installation information on our Knowledge Base article # 846 and technical notes on Knowledge Base article #847.
Please contact our Customer Support Group during our normal business hours, Monday – Friday 8am-7pm CDT at 800-342-2599 or email@example.com if you have additional questions.
May 21, 2013
At Calyx, we’re humbled by the loyalty our customers have shown us over the years. And even though we’re in business–like many of you–to earn a living and prosper, we don’t charge current clients for support and training. After all, you’re using our product, and we want to make sure you get the most out of it as you can.
So anytime you need our help, you have it. We have 24 hour online support through our Knowledge Base articles that walk you step-by-step through almost any process you might need.
Additionally, as a current account holder, you—or any member of your staff— can call 800-342-2599 or email at firstname.lastname@example.org for personal support during our normal office hours of Monday-Friday 8am – 7pm CDT.
And not only do we offer free support, we also offer free web-based training on a myriad of subjects. You can take any class as many times as you need to so that you’re completely comfortable using your Point® software. You’ll learn tips and tricks that will help you do your job faster and better! Check out the schedule posted here every month.
Learn more about all the ways Calyx can help you. Call your account manager at 800-362-2599 today to make sure your account is current.
May 15, 2013
Last month we were excited to introduce Path™ to the market at MBA Tech in Florida. We held special showings to demonstrate its capabilities and unique functionality to lenders at the conference.
Path is our newest cloud based platform designed for retail and wholesale lenders. Its configurable architecture is unique to the market and we’re thrilled to offer this much-needed feature in Path.
Path does not replace Point® or PointCentral®. We’re proud that Point has served our loyal customers for over 20 years and will continue to support them with the features and functions that they require as the industry evolves.
Path was designed specifically for the needs of lenders and will import both Point files and Fannie Mae 3.2 files for processing. The pipeline view for each user is configured by role, so users only see what they need to see to do their job. Here are just a few more of the features in Path:
- A unique role-based workflow
- 100% web-based accessibility that runs on the most-popular browsers (Google Chrome™ Safari®, Firefox®, Internet Explorer®, etc.)
- Customer-owned and controlled data on the Microsoft Azure™ cloud platform
- Configurable operating units user groups that mirror each client’s organizational structure
Find out if Path is right for you. See more at www.calyxsoftware.com or call your account manager at 800-362-2599 for details.
May 13, 2013
This week we celebrate the lives and sacrifices of our police officers and their families. This will be the first year in a long time that I’m not going to be able to attend my local dedication service although there have already been several in my area and more are scheduled later this week.
It’s unfortunate that police officers often get such a bad reputation. Like any profession there are good ones and bad ones but the public exposure makes each bad one seem much more significant. But they do so much more good, and most of those good deeds go unnoticed—or unappreciated.
Nobody goes into police work for the money–many small town officers make the same or less than they would if they worked the front desk at a major hotel chain and that’s after paying thousands of dollars for training and equipment. They do it to serve their communities and to make a difference. It’s a calling. And while they may get jaded after awhile from seeing the worst in humanity day after day, they persevere—and they go on saving lives day after day.
It’s a thankless profession but one that deserves much more recognition and honor than one week out of each year. Spread the word and thank an officer. Happy Police Week!
May 6, 2013
Today’s post is a short and sweet reminder to all current accounts.
Point and PointCentral 8.1 require Microsoft’s .NET Framework 4.0 to function properly. This version of .NET should be installed prior to attempting to download Point from MyCalyx. It’s a free download from Microsoft.
For more information on determining the version of .NET you currently have, and for the link to get the free download, visit our Knowledge Base article #844.
Remember, you must have .NET before installing 8.1.
For questions, call our support team at 800-342-2599 or send an email to email@example.com.
Not current? Call your account manager today at 800-362-2599 to get in on the latest in compliance and convenience with 8.1.
May 3, 2013
Point Mobile 2.0 is now available for download via the Apple store or Google Play.
This version works exclusively with Point and PointCentral 8.1 to give you access to credit interfaces so you can run credit requests from your phone.
We’ve redesigned the screens so they’re refreshingly clear and streamlined. And you can now search for loans in any data folder with a convenient search bar.
Get more details about Point Mobile 2.0 here or call your account manager at 800-362-2599 to purchase your license today.
May 2, 2013
We’re looking forward to seeing everybody at MBA Secondary in New York next week! There will be ample opportunity to get in on one of our special demos during the event so make sure you don’t miss out.
Reserve a spot to see a demo of Path™ or LoanScoreCard™. Here’s how:
- Now through Saturday, May 4
- Sunday, May 5 through Tuesday, May 7
- Call 214-252-5684
- Visit Booth 209 for Path
- Visit Booth 215 for LoanScoreCard
Don’t be the last to learn what Path and LoanScoreCard can do for your business! Call today or stop by the booths at the MBA Secondary Market Conference and Expo in New York!
April 30, 2013
We released version 8.1 this morning! It’s available to MyCalyx admins to download.
With 8.1, we have revamped a lot of the calculations that make your loan processes efficient and compliant. We made quite a few updates to the software to help you close more loans faster. You can learn details about Point and PointCentral 8.1 here.
If you have mobile apps, you will find that when we release Point Mobile 2.0 next month, you’ll be able to pull credit from your phone. Point 8.1 makes that possible.**
See what 8.1 has in store for you! If you need to update your account, please call your account manager at 800-362-2599 today!
***We recommend that accounts with mobile apps users wait to download 8.1 until Point Mobile 2.0 is released due to compatibility issues with previous versions. See Knowledge Base article #839 for more information.
April 25, 2013
If you missed out on the demos at MBA Tech in warm, sunny Florida earlier this month, you still have a chance to get in on these special events being held during MBA Secondary.
We’re holding special demos of both Path™ and LoanScoreCard™ May 6-7 at the host hotel in New York. Learn how the unique architecture and 100% web-based platform, Path, can modernize your mortgage business whether you are a retailer or wholesaler.
You can also learn how LoanScoreCard can help your business with accurate FHA decisioning and easy-to-read findings reports that you can run from any LOS or even without one.
Stop by the Calyx (209)or LoanScoreCard (215) booths to schedule your demo or call 214-252-5684 today to reserve your spot.
April 24, 2013
You may have heard the buzz about the impending launch of Path™, but did you know that we’re releasing the latest version of your favorites, Point® and PointCentral®, in just a few days?
That’s right! 8.1 will be available for download via MyCalyx.com on Tuesday, April 30th.
This release contains the calculation and screen updates that you’ve been waiting for. You’ll see improved fields and calculations in the Fees Worksheet, TIL, and the USDA screen. There are quite a few more changes included that you will appreciate, but the icing on the cake is that 8.1 accommodates credit requests initiated from Point Mobile 2.0.
Point Mobile 2.0 is scheduled for release in just a few weeks and with it, you’ll not only be able to enter initial borrower information via your Smartphone, you’ll also be able to run credit. 8.1 is the release that makes it all possible.
Get 8.1 on launch day! Call your account manager at 800-362-2599 if you need to update your account or would like more information about our upcoming releases!
Administrators please note you will need Microsoft .Net 4 framework prior to installing 8.1.