Point and PointCentral 7.6 Coming Soon!

April 2, 2012

BJ Bounds

On April 19th, we are launching our latest Point and PointCentral releases.  Version 7.6 has a little something for everyone so you don’t want to miss it.

Point functionality has been improved and we have upgraded our vendor interfaces.  Here are just a few of the changes you’ll see:

  • The ability to generate LEF file reports for RegulatorConnect
  • Additional exportable fields for Fannie and Freddie ULDD files
  • Improvements made to the Interfaces feature for ordering closing docs
  • Enhanced UCDP portal for exporting XML appraisal files straight to Fannie Mae and Freddie Mac
  • Several updated tax forms for adherence to current IRS versions
  • Auto-forms update that enables federally mandated text/layout changes to be pushed automatically to existing forms quickly and easily to your system without the need for a downloadable service pack.

 Additionally, coming with the May 10th release of WebCaster, Point will offer:

  • eDisclosures from the document management system through WebCaster borrower accounts
  • The ability to post required documents from your Track Status screen into a borrower’s WebCaster account and also retrieve and store uploaded documents

 PointCentral offers greater security and more options for ensuring compliance through business rules:

  • Enhanced business management tools that give access to another user’s loan files and limit loan file operations for specific user or users groups
  • Improved password management for stronger system security
  • Additional field comparisons and a new “contains” rule for filtering in business rules
  • 7.6 offers triple the number of useable fields for reporting

Call your account rep today at 800-362-2599 if you need to update your Calyx account and look for the Point 7.6  option in MyCalyx.com on April 19th.

Click here for additional details on Point and PointCentral 7.6

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Posted by BJ Bounds

Help with Point: Opening a Point-converted PDF

March 28, 2012

BJ Bounds

Point is great about converting loan documents in to PDF’s.  It’s a wonderful tool that keeps your documents secure and un-alterable.  But PDF conversions can be finicky just like MS Word documents. Have you ever tried to save a word document with a “/” in it for date?  It’s frustrating, but it just won’t take it.

Well, similarly, if you’ve got an extremely long file path name or a “forbidden” character, you will see “”Could not open .PDF because it is either not a supported file type or because the file has been damaged” when you try to open it.

The solution is to convert your forms to PDF’s and save them on your C: drive.

If you need step-by-step instructions with screen shots, visit Knowledge Base article # 0769.

You can also find answers for many of your Point questions on the Knowledge Base with a quick search or if your account is current, you may call our Support Team at 800-342-2599.

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Posted by BJ Bounds

Help with Point: Investment Loans

February 29, 2012

BJ Bounds

Calculating investment loan ratios involves a logic only Point would love.  The REO rental properties must be filled in correctly for the ratios to calculate correctly.  Here’s what you do:

1.  Open the Borrower Information screen

2.  Mark the file as an Investment

  • Mark the appropriate Lien Pos
  • Mark the appropriate Purpose of Loan
  • Fill in the Purchase Price (if applicable), Loan Amount, Note Rate, and Term/Due

3.  Click on the Investment button on the bottom of the Borrower Information screen.

4.  Enter the Gross Rent and Occupancy Rate for the subject investment property.

5.  Go to Loan Application Page 2.

6.  In section V. MONTHLY INCOME AND COMBINED HOUSING EXPENSE INFORMATION, complete the following steps:

  • Fill in the Gross Monthly Income for the Borrower and the Co-borrower (if applicable).  DO NOT enter Net Rent – The subject property positive or negative cash flow has been calculated from the Investment button that you entered in step 3.
  • In the Monthly Housing Expense(s) section, enter the payments for the primary residence in the Present column.

7.  Go to Loan Application Page 3.

8.  Scroll to the Liabilities section and enter all mortgages. Be sure that each mortgage is appropriately marked as an M in the R/L(I)/M field and the payment is in parenthesis.

9.  Scroll to the Schedule of Real Estate Owned section and enter all properties the borrower owns

  • For a refinance of an investment property, the subject property does not have to be the first entry in the REO section but it does need to have a check in the Subject Property indicator checkbox.
  • For any investment properties in the REO section, enter an R in the S/PS/R field. Enter the Gross Rent, Mtg Payment, and Insurance/Taxes for the Net Rent to automatically calculate.
  • If there is a second home, enter the total payment as a negative into the Net Rent field.

If you would like additional details or screen shots, visit the Knowledge Base article # 0455.  You’ll find more information like this on a plethora of topics on our Knowledge Base.

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Posted by BJ Bounds

Help with Point: It’s a jumble out there

February 28, 2012

BJ Bounds

If you’re using Point 7.5, you may have noticed that your PDF text appears jumbled when you print. You are not alone.

Our developers have identified it as a, Amyuni driver issue.  The quickest solution would be to download Point 7.5 SP1 which contains the resolution for this issue along with other updates you’ll want to have.

But if for some reason you need to hold off the SP1 rollout, there is something you can do to fix the issue yourself.  The solution is to manually remove and install the updated Amyuni converter drivers.

It’s not a hard process but it involves many steps. The instructions are detailed in Knowledge Base article # 0738.

You can always check our Knowledge Base for helpful hints with step-by-step instructions and screen shots for almost any question you have about your software.

 

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Posted by BJ Bounds

Help with Point: GFE Dates

February 15, 2012

BJ Bounds

Today’s GFE topic deals with the month field.  If your “First Change Can Occur In” field is not populating, there are a couple of things you might be missing in your forms.

  1. Make sure the “Can the interest rate rise?” checkbox checked on the GFE
  2. Make sure the “First Change” field is filled out under the Adjustable Rate Mortgage section of the TIL
  3. You must click the “Calculate” button at the bottom of the GFE window.

That’s the simple fix for today’s topic.  If you’d like help with this or other GFE topics, visit our Knowledge Base.

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Posted by BJ Bounds

Help with Point: Locked out

January 19, 2012

BJ Bounds

Have you ever been working in the Secondary Marketing screen and realized that both the Lock Confirmed and the Lock Requested checkboxes are grayed out, thus preventing you from selecting either of them?

You’re not alone.  This will happen if the Point file has been copied from an older file created in an earlier version of Point.

You can fix it by creating and importing a template into the affected loan file.  Knowledge Base article #751 has complete step-by-step instructions that will get you where you need to be with your file without starting over.

You can always visit our Knowledge Base 24 hours a day for instructions and helpful hints for many of your questions and concerns about your Calyx software.

If you’d like to speak to one of our support team members during our normal business hours, please call 800-342-2599.  As a reminder, your account must be on the latest version of Point take advantage of free personal phone/email/chat support. 

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Posted by BJ Bounds

Help with Point: Compliance Updates

July 25, 2011

BJ Bounds

With all of the new and changing compliance rules coming at us hard and fast, you may have discovered that there are some differences in forms you may not have thought were changing on you…but did!

So with help from our in-house compliance expert, I’m going to tell you about three of the more unexpected and question-prompting compliance changes.

TIL:  Concern over the content of the ‘MAXIMUM during FIRST FIVE YEARS’ column in the TIL disclosure for 5/1 ARMs.  Specifically, the heading for the column doesn’t match what is shown in the column.

In the Truth-In-Lending interim rule, published in December 2010, the FED states that for the Maximum interest rate during first five years, “the Board intended that creditors disclose the first rate adjustment for a “5/1 ARM.” Therefore, although the new interest rate and new payment do not take effect for the borrower until month 61, the FED required the TIL disclosure show the first rate adjustment in the MAXIMUM during FIRST FIVE YEARS’ column.

Statement of Credit Denial form:   The old form pre-filled all 3 credit agencies and the credit scores.

The Dodd-Frank Act amended requirements in the Equal Credit Opportunity Act (ECOA) and the Fair Credit Reporting Act (FCRA) related to adverse actions. Recently the FED released a final rule that updated the model notices in Reg B to reflect the new content requirements defined in the Dodd-Frank Act. The new model form only requires you to enter one agency and score.

For step by step instructions on printing the credit bureau address on the form, visit our Knowledge Base #0273.

VA Certificate of Eligibility:  There has been concern that this form is pre-populating fields in the print form.

The form (like most in Point) is designed to be populated through the Point screen. So what users are seeing is that the default behavior for some of the check boxes (make the ‘No’) in the form. This is not uncommon behavior in other forms in Point. If you look at the form in Print preview, you will see the default checks. This is the only ‘pre-filling’ in this form.

If you have additional questions about these or other compliance concerns, please call our helpful support group at 800-342-2599.

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Posted by BJ Bounds

Point 7.4 SP5 is Here!

July 7, 2011

BJ Bounds

Point 7.4 SP5 is now available for immediate download via MyCalyx.

We’ve packed a ton of updated compliance forms and other enhancements into this timely service pack.  You don’t want to pass on this one!  Here are just a few of the highlights you’ll see in SP5:

  • Statement of Denial effective July 21
  • Texas Mortgage Loan Originator Loan Disclosure
  • VA Request for Cert of Eligibility (26-1880)
  • VA Request for Determination of Reasonable Value (26-1805)
  • VA Interest Rate Reduction Refinancing Loan Worksheet (26-8923)
  • Anti-steering Disclosure

This service pack also includes updates to the NMLS call report functionality as well as 3 new Call Reports.  For a complete list of features in SP5, visit the release notes.

Don’t miss this service pack!  If you’re behind on compliance, call your account representative today to update your software.  800-362-2599.

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Posted by BJ Bounds

Email Marketing — Point 104

April 25, 2011

BJ Bounds

As you probably already know, Point allows you to email documents from within the software.  This is helpful when needing to get loan documents out.  However, the email functionality also works great with marketing materials.

Using a customized marketing template, you can set up your materials to be emailed to the contacts you select.  From there you create a marketing report and voila!  You’re ready to hit send!

Of course there are quite a few steps in between but they’re not hard.  I have walked through this process myself so I know it works.  But while simple, the instructions are quite long.  So I’m not going to list them here.

If you want detailed, illustrated instructions, please see article 0559 on our Knowledge Base or call 800-342-2599 for technical support.

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Posted by CalyxCorner

Adding Logos and Pictures – Point 102

April 14, 2011

BJ Bounds

A big part of customizing your own marketing materials is making sure your company logo and contact information marks them as yours.  After all, a flyer is nice but even the best rates in the world won’t get you customers if they don’t know who you are!

So today we’re going to go through the simple steps of getting your logo onto all of your custom forms in Point.  This means your letters, emails, and any marketing documents you create will have your logo!

  • The first step to inserting your company logo on Marketing forms is to tell Point the folder where your Company logo is located on your computer. To import the logo, open Point, click Utilities, select Company Defaults > Marketing Letterhead.
  • Click Browse to find the company logo you want to appear at the top of your marketing documents (Point accepts .bmp, .jpg, and .gif files). To automatically adjust the graphic, click the “Auto Fit” check box. You can also adjust the location and size of the image by entering different numbers in the move right/down fields and increasing or decreasing the percentage in the zoom field.
  • The company logo you select is unique to each data folder in Point, giving you the ability to have a different logo for each data folder. Your company logo will appear on all marketing printouts from screens located in the Marketing menu in every Point file.

I told you it was easy!  If you want illustrated instructions, visit our Tip Sheet on Company Logos on our website.  You can find other marketing tips there, too.

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Posted by BJ Bounds

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