April 5, 2012
BJ Bounds
It’s almost that time! Point® and PointCentral® 7.6 will launch on April 19th! For MyCalyx® admins using Point, it is as simple as selecting Point 7.6 from the Manage Users page.
But, for MyCalyx admins using PointCentral, it involves an extra step. You must first update your PointCentral server software before updating the Point software running on individual computers.
All that means is that when you log into your MyCalyx account, you need to click the “Download Server Software” button first and complete that process before you move to the “Manage Users” button and push 7.6 to individual users.
It’s still simple but updating your software to PointCentral 7.6 must be done in that sequence. Otherwise your Point software will not be able to Save, Save As, Copy, Move, or Delete.
If you have questions regarding the PointCentral 7.6 update, you may call your support team at 800-342-2599 or find additional information on our Knowledge Base.
Additional information on Point and PointCentral 7.6 can be found HERE.
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Product Info & Tips, Product Updates | Tagged: calyx point, Calyx Software, Point 7.6, PointCentral, PointCentral 7.6, Support | 
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Posted by BJ Bounds
April 4, 2012
BJ Bounds
We all get error messages; no matter what system or software we’re working in, something isn’t going to agree with what we are trying to do.
Getting error messages can be un-nerving, but some can be downright scary—even if they’re not really that bad.
For instance, due to a specific firewall issue, you might encounter this one when you try to download Point from MyCalyx: “Unhandled exception has occurred in your application. If you click Continue, the application will ignore this error and attempt to continue. If you click Quit, the application will close immediately.”
But like I said, it’s really not that bad. If you receive this message, it’s because A Sonic Firewall is configured on the network with Content Filtering Enabled and Category 28 (Hacking/Proxy Avoidance Systems) listed as a Forbidden Category.
In this case, the firewall is blocking a specific MyCalyx IP address. All you need to do is configure the firewall to allow the IP address. It’s really a straightforward, simple process and you can find the details on our Knowledge Base article # 0770.
You can also find answers for many of your Point questions on the Knowledge Base with a quick search or if your account is current, you may call our Support Team at 800-342-2599.
Leave a Comment » | Product Info & Tips | Tagged: calyx point, Calyx Software, loan origination, point, PointCentral, Support | Permalink
Posted by BJ Bounds
April 3, 2012
Jessica Thompson
The April Interface Update took place yesterday, April 2nd. As a result, you’ll see a new service within your Point® software.
MGIC located under Mortgage Insurance in the Interfaces menu is now available in Point version 7.4 and higher. MGIC, the founder of the industry, is the largest private mortgage insurer, serving more than 3,300 lenders with locations across the country and Puerto Rico. MGIC provides a critical component of our country’s residential mortgage finance system, protecting mortgage investors from credit losses. Mortgage insurance from MGIC also benefits consumers by helping them achieve homeownership sooner with low-down-payment loans. Their latest integration with Point shows their commitment to providing customers with quality, efficient technology.
Find MGIC under Mortgage Insurance in the Interfaces menu. Visit http://www.mgic.com/origination/los_miorderinterface.html for more information.
Remember, every month we add new service providers to our software. This enables you to have the tools you need to success right at your fingertips. Be on the lookout of our monthly blog about new Interfaces in Point!
1 Comment | Calyx Network | Tagged: affordable, Calyx Network, calyx point, Calyx Software, MGIC, morgage insurance, mortgage software, point | Permalink
Posted by Jessica Thompson
April 2, 2012
BJ Bounds
On April 19th, we are launching our latest Point and PointCentral releases. Version 7.6 has a little something for everyone so you don’t want to miss it.
Point functionality has been improved and we have upgraded our vendor interfaces. Here are just a few of the changes you’ll see:
- The ability to generate LEF file reports for RegulatorConnect
- Additional exportable fields for Fannie and Freddie ULDD files
- Improvements made to the Interfaces feature for ordering closing docs
- Enhanced UCDP portal for exporting XML appraisal files straight to Fannie Mae and Freddie Mac
- Several updated tax forms for adherence to current IRS versions
- Auto-forms update that enables federally mandated text/layout changes to be pushed automatically to existing forms quickly and easily to your system without the need for a downloadable service pack.
Additionally, coming with the May 10th release of WebCaster, Point will offer:
- eDisclosures from the document management system through WebCaster borrower accounts
- The ability to post required documents from your Track Status screen into a borrower’s WebCaster account and also retrieve and store uploaded documents
PointCentral offers greater security and more options for ensuring compliance through business rules:
- Enhanced business management tools that give access to another user’s loan files and limit loan file operations for specific user or users groups
- Improved password management for stronger system security
- Additional field comparisons and a new “contains” rule for filtering in business rules
- 7.6 offers triple the number of useable fields for reporting
Call your account rep today at 800-362-2599 if you need to update your Calyx account and look for the Point 7.6 option in MyCalyx.com on April 19th.
Click here for additional details on Point and PointCentral 7.6
2 Comments | Product Updates | Tagged: calyx point, Calyx Software, Compliance, LOS, mortgage software, point, PointCentral, RegulatorConnect, UCDP, ULDD | Permalink
Posted by BJ Bounds
March 29, 2012
Jody Collup
Today we’re excited to announce the latest offering within our Calyx Decisioning System’s suite of automated underwriting and pricing products. LoanScoreCard is one of the few AUS programs approved by HUD to determine a loan’s eligibility for FHA insurance.
For just a fraction of what you might be currently paying for FHA findings, LoanScoreCard can be accessed directly from Point and the results delivered right back into the file from which it was ordered. You can also run LoanScoreCard from the LoanScoreCard.com website or by using web services.
No matter how you order, you’ll receive detailed FHA findings as well as HUD-approved messages and decisions from TOTAL and LoanScoreCard underwriting.
LoanScoreCard and the entire suite of decisioning products will save you time and money when determining loan eligibility and pricing within investor or FHA program guidelines. The Calyx Decisioning System is fully integrated with your Calyx software and allows you to focus on higher quality loans with the same easy-to-use functionality you experience with Point.
Learn more about LoanScoreCard today by calling your account representative at 800-362-2599 or visiting our Calyx Decisioning System site.
Leave a Comment » | Product Updates | Tagged: AUS, calyx point, Calyx Software, FHA, HUD, mortgage solution, TOTAL | Permalink
Posted by Jody Collup
March 28, 2012
BJ Bounds
Point is great about converting loan documents in to PDF’s. It’s a wonderful tool that keeps your documents secure and un-alterable. But PDF conversions can be finicky just like MS Word documents. Have you ever tried to save a word document with a “/” in it for date? It’s frustrating, but it just won’t take it.
Well, similarly, if you’ve got an extremely long file path name or a “forbidden” character, you will see “”Could not open .PDF because it is either not a supported file type or because the file has been damaged” when you try to open it.
The solution is to convert your forms to PDF’s and save them on your C: drive.
If you need step-by-step instructions with screen shots, visit Knowledge Base article # 0769.
You can also find answers for many of your Point questions on the Knowledge Base with a quick search or if your account is current, you may call our Support Team at 800-342-2599.
Leave a Comment » | Product Info & Tips | Tagged: calyx point, Calyx Software, loan origination, LOS, point, Point 7.5, Support | Permalink
Posted by BJ Bounds
March 27, 2012
BJ Bounds
Have you thought that your monitor was spazzing out on you when the columns on your anti-steering screen don’t line up or the buttons on your document management screen stretch off into cyber space?
Not to worry. You don’t need a new monitor and Point isn’t trying out a “haute nuveau” layout. You might need new glasses, though!
The problem is that the Anti-Steering screen is not compatible with some screen resolution settings. This usually occurs when the text size in Windows is set to a higher setting than the default.
If you want your columns to line up properly, you’ll need to revert back to the default resolution. Depending on your operating system, you could do this in different ways. For detailed instructions, visit our Knowledge Base article
#766 or #765.
You can also find answers for many of your Point questions on the Knowledge Base with a quick search or if your account is current, you may call our Support Team at 800-342-2599.
Leave a Comment » | Product Info & Tips | Tagged: calyx point, Calyx Software, Compliance, point, Point 7.5 | Permalink
Posted by BJ Bounds
March 22, 2012
BJ Bounds
If you’ve got Office 2010, you may have encountered a “Command Failed” message when trying to print a custom form.
This happens because Office 2010 runs a security check on the custom form document before Point can print the form.
What you have to do to resolve this issue is to download autoword.exe and input a new setting inside of autoword.cfg.
If you need step-by-step instructions with screen shots, visit Knowledge Base article # 0767.
You can also find answers for many of your Point questions on the Knowledge Base with a quick search or if your account is current, you may call our Support Team at 800-342-2599.
Leave a Comment » | Product Info & Tips | Tagged: calyx, calyx point, Calyx Software, loan marketing, mortgage solution, point, Point 7.5, Support | Permalink
Posted by BJ Bounds
March 21, 2012
BJ Bounds
If you’ve encountered the message “Invalid content was found starting with element ‘ESCROW_ITEM_DETAIL’” when exporting a loan file to Freddie Mac’s ULDD site, you’re not alone.
The issue is with Point’s treatment of escrows during export. Currently the escrows do not meet the parameters for ULDD. But there is good news and good news about this.
The good news is that Point 7.6, currently slated for an April release, provides an effortless resolution to this issue.
The other good news is that there is something you can do until then to get your files to Freddie Mac. Here’s what you do:
- Remove the escrow amounts from the loan file
- Resubmit the file to Freddie Mac’s ULDD site
- Re-enter the escrow amounts in the Point file
For step-by-step instructions on getting the amounts back into Point, visit Knowledge Base article # 0773.
You can also find answers for many of your Point questions on the Knowledge Base with a quick search or if your account is current, you may call our Support Team at 800-342-2599.
Leave a Comment » | Product Info & Tips | Tagged: calyx, calyx point, Calyx Software, Compliance, federal compliance, point, Point 7.5, Support, ULDD | Permalink
Posted by BJ Bounds
March 20, 2012
BJ Bounds
Today is the first day of spring! It’s the official start of beautiful weather with budding trees and blooming plants (and lots of rain)!
The sounds of lawn mowers and the smell of freshly cut grass bring back memories of childhood that makes me feel happy and carefree! There’s nothing like the smell of fresh grass and churned up dirt for happy memories. Even though here in Texas we had to mow pretty much all winter long this year, it’s still not the same as when it happens in the spring!
The first day of spring also holds special significance for me because it also happens to be my birthday. So even though the first day of spring is a more appropriate beginning to the new year with the return of all the birds, the new blooms, the baby animals, and the weeds in the yard, it’s also the end of a smaller number for me.
Why is it when you get to a certain age you want to start going backwards?
Happy Spring Everybody!
Leave a Comment » | General | Tagged: calyx point, Calyx Software | Permalink
Posted by BJ Bounds
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