Help with Point: Got Wonky Screens?

BJ Bounds

Have you thought that your monitor was spazzing out on you when the columns on your anti-steering screen don’t line up or the buttons on your document management screen stretch off into cyber space?

Not to worry.  You don’t need a new monitor and Point isn’t trying out a “haute nuveau” layout.  You might need new glasses, though!

The problem is that the Anti-Steering screen is not compatible with some screen resolution settings. This usually occurs when the text size in Windows is set to a higher setting than the default.

If you want your columns to line up properly, you’ll need to revert back to the default resolution.  Depending on your operating system, you could do this in different ways.  For detailed instructions, visit our Knowledge Base article
#766
or #765.

You can also find answers for many of your Point questions on the Knowledge Base with a quick search or if your account is current, you may call our Support Team at 800-342-2599.

 

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