BJ Bounds
If you have questions about your Calyx software or require technical support, we offer several avenues to get the solution you need. You can choose the one that is most convenient and suits your learning style best.
- If you would prefer to speak to someone on that phone that can walk you through your issues, you can call our support line toll free at 800-342-2599. Our phones are staffed Monday through Friday from 7am to 7pm Central time for Point. All other live product support is available from 8am to 6pm
- If you are proficient in typing and multi-tasking, perhaps our On-line Chat is better for you. You can chat real-time with our support staff Monday through Friday from 7am to 7pm Central time for Point and 8am to 6pm for all other products. To start, click here.
- If it’s after hours or web surfing is more your thing, we have an abundance of step-by-step instructions and work-arounds listed on our Knowledge Base at www.calyxsupport.com. Just click on Knowledge Base and search for your subject.
- You can also send an email to support@calyxsoftware.com and someone will follow up with you as soon as possible during our normal business hours.
- We also offer free weekly webinars that can help you with our most popular subjects. If you are interested in attending one of these webinars, click here to see what’s coming up next.
- You may also see some of your questions answered here on this blog You are welcome to search on your subject to see if we’ve already discussed it and you can always make comments if there is something else you’d like to see in our postings.
We’re proud to have so many satisfied customers. Offering you multiple sources for assistance is just one way we can provide exceptional care for our loyal customers. Let us know how we’re doing!
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I need to buy Calyx Point. Been trying for 2 days, but can’t get through! Help!
Hi Jay. Thanks for your interest in Point. I can see that Cedric has already taken care of your order. We hope that you enjoy your software. Please let us know if there is anything else you need! BJ
Anyone out there who i can pay to manage by Point Central account,
do updates ,, add forms , create doc sets , complet MCR’s ?
Hi Wayne. I’ll ask an account rep to give you a call. BJ